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What Features Does the MsgBox Inbox Have?

The MsgBox Inbox is your central hub for handling all channel communications. Here, you can achieve efficient customer interaction, intelligent information processing, and cross-departmental team collaboration.

Core Features at a Glance​

  • Diversified Communication Supports sending text, images, videos, custom forms, and various documents to contacts, meeting the needs of diverse business interaction scenarios.
  • Intelligent Support Built-in AI capabilities support real-time translation, message optimization, and conversation summaries. It also allows for one-click auto-filling of contact information, significantly reducing manual entry.
  • Efficient Task Management Quickly create tickets during conversations (supporting automatic synchronization with HubSpot CRM) to ensure every customer request is followed up in a closed loop.
  • In-depth Team Collaboration Optimize team collaboration workflows through flexible conversation assignment mechanisms, internal-only comments/notes, and multi-dimensional tags.

Interface Overview​

MsgBox Inbox Interface

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